Refund & Cancellation Policy

This policy outlines the refund and cancellation terms for Medilipse products and services.

1. Refund Policy

Refunds are only provided in exceptional cases such as damaged or incorrect products delivered. Customers must report such issues within 24 hours of delivery. Medilipse reserves the right to verify claims before issuing refunds.

2. Cancellation Policy

Orders once placed cannot be canceled unless they have not been processed for shipping. If an order is eligible for cancellation, a full refund will be issued to the original payment method within 5-7 business days.